Listen Live

Website information

Privacy Policy

Last updated: 9 May 2026

This privacy policy explains what information Coast Internet Radio (the "site") collects when you visit, how it is used, and your rights. We aim to keep this site simple and respect your privacy.

What we collect

Coast Internet Radio is a static listening website. We do not use Google Analytics, advertising trackers, third-party analytics services, or personalisation cookies. We do not have user accounts.

The hosting provider (Netlify) and the streaming proxy (Cloudflare) may automatically log standard server information - your IP address, the time of the request, and the page or stream URL - for security, abuse prevention, and basic traffic monitoring. These logs are governed by Netlify's and Cloudflare's own privacy policies.

Anonymous website analytics

We keep simple anonymous counts of how the website is used - for example how many people pressed Play, opened the Helper, or visited from a search engine. These counts do not include names, emails, IP addresses, exact locations, or anything you typed into a form. They help us understand what works and what to improve.

We may count broad anonymous signals such as device type, browser language, timezone region, referrer type, and a rough visit-duration bucket. We do not infer or store sensitive personal characteristics. Small audience groups (fewer than three people) are not shown individually in our admin view, to avoid singling anyone out.

Anonymous daily counters are kept for around 180 days. Long-term monthly and yearly counters may be kept beyond that because they are aggregated only and do not identify anyone. A short-term technical buffer holds the most recent 200 anonymous events for debugging. Rate-limit records (hashed, never raw IPs) are deleted within 24 hours.

We do not use Google Analytics or any other third-party analytics service.

Counting returning visitors (optional)

On your first visit, we ask one short question: would you like us to count you as a returning visitor across future visits? This is optional and entirely your choice.

If you answer "Yes, count me", we store a random anonymous identifier (a string like e6a3...) in your browser's local storage. It is not a name, email, account, IP address or cookie. We use it only to tell that "this browser has visited before" so we can see how many people come back, without identifying who you are. We also store a count of how many times you have visited and the date of your first visit.

If you answer "Just anonymous", we do not store any identifier and treat each visit as a fresh anonymous session.

You can change your mind at any time by clearing your browser data for this site, or by using "Reset to defaults" in the accessibility menu. We do not share these identifiers with anyone.

Feedback form

If you send feedback through the Feedback link in the footer, the message you write is stored separately from anonymous analytics so the station can read it. The name and contact fields are optional and only used if you want Jim to reply. Feedback is not used for profiling or marketing.

Cookies and local storage

This website does not set any cookies of its own. We use your browser's local storage (a small in-browser store, not transmitted anywhere) for:

This data never leaves your device. You can clear it any time from your browser settings, or by using "Reset to defaults" in the accessibility menu.

Embedded third-party content (PayPal, social links you click) may set their own cookies once you interact with them.

Browser language detection

To offer translation in the language you use, we read your browser's reported language preference (the standard navigator.language value). This happens entirely in your browser and is not sent to us or any third party.

Email requests and the request form

If you email a song request to coastradio@hotmail.com, your email address and message are handled by the station's email provider.

If you use the song request form on the website, the details you submit (song, artist, your name if you provide one, and any message) are sent to the station via Netlify, our hosting provider. Netlify keeps a copy of submissions in their dashboard for spam protection and so we don't lose requests if email goes wrong. We use your message only to play your request on air or reply to you. We do not share details with third parties or use them for marketing.

Donations

Donations are processed by PayPal. We never see or store your card details. PayPal's privacy policy applies to payment data: paypal.com/uk/legalhub/privacy-full.

Third-party services linked from this site

When you follow a link to one of those services, their privacy policies apply.

Your rights (UK GDPR / Data Protection Act 2018)

Because we do not store personal data ourselves beyond email correspondence you send us, your main rights apply to email content you have sent. You can ask us to delete any emails you have sent us by contacting coastradio@hotmail.com.

For complaints, you may contact the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

If we change this policy, we will update the "Last updated" date at the top.

← Back to homepage